C*Nect Delivers ‘Self-service Data Quality’ to Transparent Healthcare

C*Nect’s Data Management Platform has enabled Transparent Healthcare to easily identify and correct data quality problems, thereby greatly improving the accuracy and quality of its data for improved Business Intelligence, ultimately resulting in improved efficiency, growth, and member service.

C*Nect has partnered with Transparent Healthcare to address two priorities. “With C*Nect’s Data Management Platform, we were able to quickly view our customer and financial data in a single view. We immediately realized we had numerous data quality issues. Using C*Nect, we could address and fix data quality issues ourselves directly in a controlled and audited manner”, says Transparent Healthcare President and Co-Founder, Andy Rieger. “We have greatly improved both the accuracy and completeness of our customer data that better positions our company for accelerated growth and improved customer service.”

[ PRWeb – July 23, 2015 – Full Story ]

Is your Process Pillar Aligned for Success?

Challenges in Balancing People, Process, and Technology – Part 2:

Isn’t Process supposed to make our work and tasks easier and more predictable (repeatable)? Sure, it should be an enabler and yet can easily become a disaster. Too many companies rely on Process to its detriment in trying to solve complex problems. While Process is supposed to minimize mistakes and omissions, improve quality of work products, and ensure consistency of execution, it can also cripple an organization and result in progress grinding to a halt.

The application of Process and methodology has become a core behavior in solving problems, based on decades of use and evolution. But this evolution isn’t without its pitfalls. While advances have been made, we remain burdened with projects that have unacceptably high costs, riskiness, and lengthy time-to-market. It is time to take a closer look at how we got to this point and why some evolution is just not natural.

[ Full Story – Linkedin.com – William Gardner – Feb 4, 2015 ]

Is Your People Pillar Structurally Sound?

Challenges in Balancing People, Process and Technology – Part 1:

There must be a critical flaw in the implementation of People, Process and Technology. If not, why are there so many projects that fail or fall short of objectives? Projects are more expensive, the rate of failure is concerning, and the timeliness of delivery is generally unacceptable. Is this why the perception of IT is so negative these days? Perhaps the problem is isolated to just one of these pillars, or maybe it persists across all three. Or possibly, the problem lies in the balance within and between these Pillars.

Regardless, it bothers me to think that despite the numerous advances in all three areas, it still pains organizations to work on projects due to the unnecessarily high cost, riskiness, or slow time-to-market. I believe the topic warrants a closer look, starting with the People Pillar.

[ Full Story – LinkedIn.com – William Gardner, Jan 2015]

BI Today: Who is enabled?

Recently, I posted my theory that current Business Intelligence (BI) solutions are lacking a key element: enablement of business users to fully address BI and the data management stack. (Click here for article).

While there is always a need to focus on the elements of People, Process, and Technology to address the current woes in IT tools and solutions, I think our attention today should focus on the Do-It-Yourself (DIY) behavioral model that has propelled Microsoft Excel and Google Sheets to mass appeal – a group of users that need “enablement tools.”

But what does this really mean and how do we achieve it? Rather than posit theories and definitions, I’d like to share a personal example.


[ Full Story – LinkedIn.com – William Gardner, Jan 2015 ]

Microsoft Excel is the World’s Most Popular Database

ms-excelMicrosoft Excel® is probably the world’s most popular and versatile  database.  Even though companies can spend upwards of a few million dollars to implement the latest Business Intelligence, OLAP, or Enterprise Reporting solutions, data always seems to make it’s way into an Excel spreadsheet for final processing.  Why?  It’s simple. It works, it’s familiar, ubiquitous, and flexible enough for the end-user to create a reporting solution that works for them.

The expensive data solutions seem to cover around 80 to 90% of the requirements of an organization, but will almost never satisfy the requirement 100% unless the solutions is customized or complimented with additional software.

C*Nect is system that delivers the performance and capabilities of enterprise data systems while remaining flexible enough to give end-users the ability to be creative in creating solutions they would normally use Microsoft Excel® for.